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Scam call stating your internet will be disconnected

Alert message sent 19/06/2019 10:34:00

Information sent on behalf of Trading Standards

Residents have reported that they have received an automated call on the telephone. The call threatens to cut off or compromise their internet connection and asks the resident to press buttons to speak to their internet provider.

Many scammers use the tactic of cold calling and pretending to be representatives of legitimate organisations or threaten the disconnection of a service with the intention of getting money off people. If you receive a call from your provider, they will already know who you are and have your payment details. Never give out your personal details or bank account details over the phone to someone who calls in this manner.

Victims of a scam who have suffered a financial loss should report it to Action Fraud on 0300 123 2040 or via their website at

Message sent by
Anna Potter (Nottinghamshire County Council, Trading Standards Officer, Nottinghamshire)

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